The related options either require an Internet connection or suggest a full recovery of your system to factory settings. At least the troubleshooters will help to repair simple issues and to rule out the obvious. The result panel sometimes provides useful information. If the troubleshooter does not identify and resolve the problem, the Explore Additional Options feature won’t help you much. If someone comes to us for training, they have probably tried several more sophisticated solutions before requesting assistance. Give them a try. I have seldom had them solve the problem. Try the Windows Network Diagnostic Tool. The troubleshooters built into Windows 8. We support connectivity to Interface-Café using a very simple ten digit WEP code. The Wireless Access Point(s) supports 802.11 a/b/g. The SSID is broadcast. The WAP provides DHCP addresses in the 10.113.n.n range, and provides two DNS servers. The signal is strong enough that I can still locate the WAP while seated at the restaurant several doors down.įor Generic Wi-Fi issues, start with the simple tools.Ĭheck the system switch. Many portable devices have a physical or function key switch that enables the Wi-Fi NIC. Make sure they are on. All the better if there is an LED or power status for the NIC. It is not uncommon for an accidental switch to the ‘off’ position as they are inserted into a briefcase. Time to share some of the issues and troubleshooting steps that work most often.įirst, just enough background about our wireless network to rule it out as a cause of the problem. A scenario that seldom occurs with Windows XP, Vista or Windows 7 based machines. We offer high bandwidth wireless throughout the building, and students appear to enjoy the access. Students are beginning to bring their Windows 8 laptops and tablets to training. I find myself being asked to diagnose wireless connectivity issues with Windows 8 more frequently.
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